Are There Laws to Protect Against Shady Dealings?

Among Others, Laws Such As the Consumer Protect Act, 2002 Govern Various Mandatory Rights and Responsibilities Within Transactions Involving a Business and Consumer. Common Concerns Include Fairness and Quality Warranties.

Similar Questions About Consumer Protection Issues Include:

  • What Happens If a Salesperson In a Store Outright Lies?
  • What Happens If I Was Sold Junk?
  • Is a Business Required to Tell the Truth?
  • What Are My Rights When Buying a Product or Service?
  • Can a Business Be Sued For Lying?


A Helpful Guide On How to Determine Your Rights and Responsibilities Involving Consumer Protection Act Issues

Lemons Representing Consumer Protection Law Issues The old adage 'buyer beware' (caveat emptor) remains with only a minor presence in the current law of today's world.  While some transactions remain subject to the principle, many statutory laws now provide protection to purchaser's of goods and services, especially in the 'business to consumer' realm.  Statutes providing consumer protection include, among others:

In addition to statute laws, the common law as ruled by judges contains protections for consumers such as implied warranties requiring sellers to supply products appropriate for the intended purpose or for the performance of good work.

Additionally, as per section 24 of O. Reg. 17/05 as a regulation applicable to the Consumer Protection Act, 2002, sellers of goods and services, especially where a "Future Performance Agreement" applies, are required to provide certain terms or details within a written contract.  Failure to abide by these requirements may result in, among other things, complete deposit refund liabilities owed in favour of the consumer; Sawh v Par-Tek Construction Services Inc., 2017 CanLII 53634 as well as prosecution as a provincial offence.  These required details include, among other things:

  • The name of the consumer (customer);
  • The name of the supplier including any name under which the supplier carries on business;
  • The telephone number of the supplier as well as the address of the premises from which the supplier conducts business and information respecting other ways, if any, in which the supplier can be contacted by the consumer, such as the fax number and email address of the supplier;
  • The 'fair and accurate' description of the goods and services being supplied to the consumer including technical requirements, if any, related to the use of the goods and services; and
  • The itemized list of prices at which the goods and services will be supplied to the consumer including taxes and shipping charges, if any. 

Commonly, especially when consumers are dealing with household renovation contractors, the full details as must legally be shown within a written contract are absent or omitted.  In fact, as the Consumer Protection Act, 2002 requires that 'future performance agreements', such as renovations to commence at a later date, be in writing.  Verbal agreements for small renovation projects are common yet technically unlawful.


CMS Legal Services provides affordable services for clients located in London, Oxford, Middlesex County, Stratford, Woodstock, among other places!

Do You Have a Case? Let's Get Started Today

ATTENTION: Do not send any confidential information through this website form.  Use this website form only for making an introduction.

For more information, fill out the form below to send a direct inquiry to CMS Legal Services

ATTENTION: Confidential details about your case must not be sent through this website.  Use of this website does not establish a legal-representative/client relationship.  Do not include confidential details about your case by email or phone.  Use this website only for an introduction with a CMS Legal Services representative.
CMS Legal ServicesProfessional Corporation

809 Dundas Street
London, Ontario,
N5W 2Z7

P: (519) 601-6262
E: admin@cmslegalservices.ca

Hours of Business:

9:00AM – 5:00PM
9:00AM – 5:00PM
9:00AM – 5:00PM
9:00AM – 5:00PM
9:00AM – 5:00PM
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

By appointment only.  Please call for details.







Service Within:

London
Goderich
Huron
Woodstock
Oxford


Sarnia
Exeter
St. Thomas
Elgin
and much more

CMS
Legal Services Professional Corporation

SSL Secured
Trust https://cmslegal.ca


Animated Spinner